Course Content
Overview
PowerPoint Overview (C1400)
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Welcome
Course Intro-Decision Making With Nemawashi (BM1400)
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Principles of Wise Decision Making
Definition of Nemawashi (BM1405)
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Building a Culture of Nemawashi (BM1410)
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Lessons Learned From Toyota (BM1415)
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Long Term Costs and The Quality Lever (BM1420)
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The Relationship Between the Toyota Way and Nemawashi (BM1425)
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Guidelins for Using Nemawashi
Elements of Thorough Consideration in Decision Making (BM1430)
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Mentoring Should Focus on the Process (BM1435)
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Set-Based Thinking (BM1440)
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Applications for Nemawashi
When to Use Nemawashi (BM1445)
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Introduction: The A3 Process (BM1450)
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How Nemawashi Fits Into the A3 Process (BM1455)
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How To Do Nemawashi
Be Flexible in Style (BM1500)
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Step 1: Identify Stakeholders
Involve People From Across the Organization (BM1505)
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Levels of Involvement in Decision Making (BM1510)
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Eliminate Resistance to a Decision (BM1515)
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Step 2: Determine Criteria
Consider Customer Requirements (BM1520)
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Consider The Kano Model of Customer Satisfaction (BM1525)
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Consider Initial and Long-Term Costs (BM1530)
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