Decision Making with Nemawashi (C1400)

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Course Content

Overview
PowerPoint Overview (C1400)
Welcome
Course Intro-Decision Making With Nemawashi (BM1400)
Principles of Wise Decision Making
Definition of Nemawashi (BM1405)
Building a Culture of Nemawashi (BM1410)
Lessons Learned From Toyota (BM1415)
Long Term Costs and The Quality Lever (BM1420)
The Relationship Between the Toyota Way and Nemawashi (BM1425)
Guidelins for Using Nemawashi
Elements of Thorough Consideration in Decision Making (BM1430)
Mentoring Should Focus on the Process (BM1435)
Set-Based Thinking (BM1440)
Applications for Nemawashi
When to Use Nemawashi (BM1445)
Introduction: The A3 Process (BM1450)
How Nemawashi Fits Into the A3 Process (BM1455)
How To Do Nemawashi
Be Flexible in Style (BM1500)
Step 1: Identify Stakeholders
Involve People From Across the Organization (BM1505)
Levels of Involvement in Decision Making (BM1510)
Eliminate Resistance to a Decision (BM1515)
Step 2: Determine Criteria
Consider Customer Requirements (BM1520)
Consider The Kano Model of Customer Satisfaction (BM1525)
Consider Initial and Long-Term Costs (BM1530)
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